Agree with another reviewer. I think they are gathering data to improve the app—which needs improvement. I have taken lots of very clear close-ups of plants and with very clear and zoomed in flowers and it, more often than not—doesn’t even come close. I have tested this on flowers in planters that I already knew absolutely what they were as I bought and planted them myself. Multiple photos tried in various light and angles. Good luck with weeds and wildflowers as it is almost impossible to get what they deem to be the perfect photo for an ID. Thrilled when it does work. On a recent weed I was trying to ID, I sent them a query. Staff is responsive but be prepared to be severely reprimanded for not following instructions. I will say, I had a hard time (due to proximity) getting a good closeup of flowers and there were lots of leaves and buds. However, zoomed in close it was a very clear photo with leaves, stems, one flower and buds. I did try zooming in even closer with same lackluster results. There should have been more than enough to id the plant. Very argumentative. They sent me back a photo that I had sent them. They zoomed it a tiny bit more and claimed that it worked for them and implied that I am apparently not smart enough to submit a proper photo. I copied the (returned) photo into plantsnap, and still not a good ID. What? I then updated the app and resubmitted the same exact photo (you know, the one that they claimed worked, which was my photo). First time, no good. Second time (same exact photo unaltered) it came up as the third (but low) possibility. As another example, I tried to get it to ID poison hemlock awhile back (I knew what it was) and it did not even come close. That was with very close-up flowers, leaves and stems. Multiple close-ups, multiple tries. It didn’t even come up with the standard look-alikes—wild carrot and Queen Anne’s Lace. Looks like they are improving but definitely needs more work. Could be downright dangerous to somebody who might not know the difference as many plants are medicinal and many are highly poisonous. I would not rely on this app for a positive ID. I think I do remember a disclaimer somewhere. Since I bought it awhile back and it wasn’t expensive, I may continue to frustrate myself with it, hoping for improvements. It is somewhat entertaining. It can only improve. While they do have responsive support (I gave them a star for that), be prepared to be shamed for not being smart enough to take a perfect picture. I am not sure how I will be able to continue to drag my sad self out of bed and face the day, now that I know how truly stupid I must be! I will, however, find the energy to search for a better plant ID app.